Welcome to our refreshed site! New look, but same experience. Take a look around and let us know what you think! memberservices@weci.net
Call Us: (800) 762-0436
Payment Options
We understand that convenience is key. That's why we offer a variety of flexible payment options designed to fit your lifestyle. Explore the options below to find the payment method that works best for you. Should you encounter any issues or have questions, please don't hesitate to contact us.
Third-Party Payment Agents
In addition to the bill payment options below, Wheatland Electric has partnered with the following authorized third-party agents:
- Tribune City Hall (508 Broadway Ave) — Accepts only cash or check payments from 1 to 4 p.m. MT during weekdays (and whenever the Wheatland Electric office is closed during regular business hours due to inclement weather or staffing shortages).
- City of Caldwell (14 W Central) — Accepts only cash or check payments during regular business hours (9 a.m. to 12 p.m. and 1 to 4 p.m. CT).
- Hired Man's Grocery & Grill, Inc. (424 N. 5th, Conway Springs, KS) — Cash, e-check or credit card payments can be made during regular store hours at the self-pay kiosk located inside.
Take control of your electric account anytime, anywhere with SmartHub, available online and as a mobile app.
With SmartHub, you can view your energy usage and manage your Wheatland Electric account from your computer, tablet, or smartphone—whenever it’s convenient for you.
SmartHub is fully integrated with Wheatland Electric, providing secure access to your account information, billing, payments, and more in a safe, user-friendly environment.
SmartHub Features
With SmartHub, you can:
- View your electric usage data down to the hour
- See how temperature impacts heating and cooling use
- Compare monthly usage alongside temperature data
- Set usage markers, thresholds, and alerts
- Receive bill reminders
- Pay your bill online
- Report outages
Pay Your Bill Online
Pay your electric bill quickly and securely through SmartHub using your credit card, debit card, or checking account.
If you haven’t signed up yet, click here and follow the on-screen instructions. For a smooth setup, please have a copy of your most recent electric bill available.
Get the SmartHub Mobile App
Simply search for "SmartHub" in the Apple App Store® or in Google Play Store®. Once the app is open, type in Wheatland Electric as the provider. Login information is the same for both the web and mobile app. Or use the links below to go directly to the app
Image
iOS Users
Image
Image
Scan this QR code to access SmartHub in the Apple iTunes App Store
Android Users
Image
Image
Scan this QR code to access SmartHub in the Google Play store.
Image
We understand that sometimes life gets tough, and it's a struggle to stay current on your bills. Especially if you are hard hit with legal or medical troubles, or a bad season, we can help you get back on your feet with a payment arrangement.
How it works:
- Available to residential members only.
- Budget accounts are not eligible for payment arrangements.
- Payment arrangements offered only to members with no outstanding payment plans and who have paid deposit in full (if required).
- Payment arrangements for past due accounts cannot exceed six (6) months and cannot extend beyond October 4 of any given year.
- 25% of the outstanding balance due is payable upon Payment Plan inception. Remaining balance will be proportionately applied to remaining Payment Plan term.
Member must complete and sign payment arrangement agreement in person at any local district office.
Members who do not adhere to the Cold Weather Accommodation rules are not eligible for payment arrangements at the conclusion of the cold weather period. The member's entire outstanding balance is due and payable prior to reconnection if service is disconnected.
*Payment Arrangement accounts are not eligible for bank draft payment option.
Image
We're proud to offer automatic bank draft as a method of bill payment to our co-op members.
How it works:
The account balance (how much you owe for your electric bill) is drafted from your checking account on the fifth (5th) of each month. If the fifth (5th) falls on a weekend or a holiday, the draft will occur the next business day.
What I need to do:
- Fill out the bank draft application form.
- Print it out.
- Attach a voided check (no deposit slips accepted).
- Either mail or hand deliver to one of our local district offices.
Or, sign-up through SmartHub by clicking on Billing & Payment Options > Auto Pay Program > Add New Bank Account.
We know your time is valuable—so why juggle multiple electric bills if you don’t have to? Separate bills mean extra time, extra checks, and extra stamps.
With Invoice Billing, you can view all your electric services on one bill. One statement. One check. One stamp.
How it works:
If you have multiple electric services, you can request invoice billing, which consolidates all of your charges into a single, easy-to-read bill.
What I need to do:
To enroll, call our main office in Scott City by phone to make arrangements: 620-872-5885.
Image
Now you can pay your electric bill at your convenience, 24 hours a day, seven days a week using our pay-by-phone number: (855) 940-4025.
What you’ll need to get started…
>>> Your account number which is located in the upper right hand corner of your bill.
>>> You can pay by electronic check or debit/credit card (Discover, MasterCard or Visa) with no additional fee!
After dialing, you’ll be directed to the main menu. You’ll be prompted to press numbers for the actions you wish to complete.
To process a payment, members are required to use a 4-digit PIN. You’ll be prompted to create this PIN during your first Pay-By-Phone transaction. If you prefer, you can also contact our offices, and we’ll set up your PIN for you after verifying your membership.
This automated system complies with the payment card, industry, data, security standard compliance. These worldwide requirements are designed to help companies that process such payments prevent credit card fraud through increased data controls moving to the system ensures our continued ability to accept debit and credit card payments.
Questions? Contact your local office today!
Image
