Prepay Power

Take control of your energy costs with Prepay Power — NO deposit, NO late fees, and NO due dates. 

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Take Control: No Deposit, No Fees, Your Schedule

Wheatland Electric Cooperative, Inc.'s, PREPAY POWER program is changing the way our co-op members manage their energy budget. 

This convenient billing option puts you in complete control by allowing you to pay for your electricity before you use it, eliminating the traditional hassles of fixed due dates and large monthly bills.

Key Benefits: 

  • No Deposit: Avoid costly upfront deposits typically required for standard accounts.
  • No Late Fees: Since you're paying in advance, late payment penalties are a thing of the past.
  • No Monthly Statements: Eliminate paper bills and the stress of a single, large due date.
  • Budget Control: Make smaller, more frequent payments when it's convenient for your budget.
  • Energy Awareness: Real-time tracking helps you actively manage and reduce your daily energy consumption.

How It Works

Prepay Power is powered by your SmartHub account, giving you instant access to your usage data and balance.

  1. Purchase Power in Advance: You load funds onto your account, similar to a prepaid mobile phone.
  2. Monitor Usage: As you use electricity, the cost is deducted from your prepaid balance. You can see your daily usage and remaining balance in real-time using SmartHub.
  3. Low Balance Alerts: When your funds run low, you will receive notifications via text or email advising you to recharge your account. (Note: You must maintain a valid email/text number to receive these critical low-balance notifications.)
  4. Automatic Restoration: If your account balance runs out, service will be terminated automatically. However, you can make a payment at any time, day or night, and service will be automatically restored shortly thereafter.

Getting Started

Prepay Power is open to all residential accounts with an Advanced Metering Infrastructure (AMI) meter that have access to SmartHub.

  1. Enroll: To participate, you must complete the Wheatland Prepay Power Program Agreement, available here or at your local office.
     
  2. Payment Requirements:
    1. New members: Pay an initial $100 setup fee. This includes an administrative fee, a final energy usage credit, and a prepaid meter credit.
    2. Existing members switching to Prepay: You must pay off any current accounts receivable balance and the calculated usage up to the date of signup. Any existing security deposit will be applied to your outstanding balance, with the remainder credited toward your future energy use.

The Prepay Power program empowers you to make proactive choices about your electric service, managing both your daily usage and payment schedule to fit your lifestyle.

Ready to gain control? Call your local office today!

Contact Us