New Scam Alert Issued
Wheatland Electric Cooperative is again warning members about phone scams. Members in Syracuse have been targeted by telephone in a scam in which a person falsely posing as a Wheatland employee threatened to disconnect service if an immediate payment was not made. The caller gave the member a number to call as well as a person to ask for. The caller was communicating to the member in Spanish, we believe the latest scam is targeted towards our Spanish speaking members.
Wheatland would like to provide the following reminders to help members protect themselves from being a victim of a scam:
- Wheatland never contacts a member by phone to demand immediate payment or threaten disconnection of service. In addition, Wheatland never dictates how a member’s bill is paid. Method of payment is up to the member.
- Disconnection procedures usually take place over several weeks and after two contacts with the member. When a meter is disconnected, it is done during business hours, and Wheatland employees always identify themselves.
- Never give your credit card number or other personal information during unsolicited phone calls or emails.
- Those who get a suspicious email or phone call should contact their local Wheatland office at 1-800-762-0436.