New Scam Alert
Protecting our members is a priority to Wheatland Electric. When we learn of a new scam in our service area, we will pass that information along to you. If you believe you have been the target of a fraudulent phone call or scam attempt, contact your local Wheatland Electric Office.
Wheatland Electric members in Great Bend have been targeted once again by telephone in a scam in which a person falsely posing as a Wheatland Employee threatened to disconnect service if an immediate payment was not made.
Wheatland is issuing the following reminders to help keep its members from being a victim of a scam:
- Wheatland never contacts a member by phone to demand immediate payment or threaten disconnection of service. In addition, Wheatland never dictates how a member’s bill is paid. Method of payment is up to the member.
- Disconnection procedures usually take place over several weeks and after two contacts with the member. When a meter is disconnected, it is done during business hours, and Wheatland employees always identify themselves.
- Never give your credit card number or other personal information during unsolicited phone calls or emails.
- Those who get a suspicious email or phone call should contact their local Wheatland office at 1-800-762-0436.
“These types of scams are becoming more frequent and Wheatland wants our members to be safe. The most important thing that we and our members can do to prevent falling victim to these scams is to be aware of them and share the information with friends and family,” said Bruce Mueller, Wheatland General Manager.